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The Evora Operating Model

One operating model, from decision to run.

A target operating model defines how strategy, systems, governance, and day-to-day execution fit together so change becomes repeatable and measurable. The Evora Operating Model connects strategy, architecture, implementation, and run-ready operations into one accountable model — built to hold under real conditions, from the first decision to long after go-live.

2011

founded in

500+

Emplyees worldwide

Global

Delivery model

Strategy only counts when it runs in operations.

Most transformations do not fail at the idea. They fail in the handovers between strategy, implementation, and the teams who run the operation.

A governed operating model closes that gap. It defines how decisions become work, how ownership is assigned, how KPIs are measured, and how the system keeps improving after go-live.

For CIOs, COOs, and operations leaders, this is what turns transformation from a roadmap into repeatable execution.

What we stand for

Responsibility,
made measurable.

Measurable outcomes and KPIs from day one

Define success before work starts. Clear baselines and KPIs make progress visible from day one.

Governance and security by design

Build compliance, security, and ownership into the model early — not as an afterthought.

Stable delivery with clear ownership

Reduce handovers and unclear roles. Keep responsibility visible from decision to result.

Run-ready operations, not project-only handover

Go-live is not the finish line. Stabilize, measure, and improve until operations run reliably.

Proof that is visible and consistent

Trust needs evidence. Show progress, outcomes, expert ownership, and real proof throughout the journey.

The Transformation

What changes when Evora is involved.

"An operating model is not a slide. It is the system that makes ownership, governance, and execution work in reality."

Florian Ganz

Evora Group · CEO

900+

Completed projects

200+

Customers served

500+

Employees

Speak with an expert

Get a direct answer from the right specialist.

Florian Ganz

Co-CEO Evora Group

Jan-Erik Bätz

CEO Americas

Mahesh Bhuvaneswaran

APAC – Evora Asset & Evora Service

Request a meeting

Tell us your challenge — right expert within 24h.

GDPR compliant. Data never shared.

Request a meeting

Tell us your challenge — right expert within 24h.

GDPR compliant. Data never shared.

FAQ

Questions enterprise leaders ask before they commit.

What is a target operating model?

A target operating model defines how strategy, systems, governance, roles, KPIs, and day-to-day execution fit together so change becomes repeatable and measurable.

How is the Evora Operating Model different?

Evora does not stop at the strategy deck. We design the model, connect it to architecture and implementation, and stay involved after go-live so the model can work in real operations.

How does the model work step by step?

The Evora model follows four steps: Align, Design & Integrate, Execute & Enable, and Operate & Improve. Each step has a clear outcome and governance logic.

How is delivery governed and measured?

Delivery is governed through decision rights, ownership, escalation paths, security, compliance, KPI baselines, and measurable outcomes from day one.

Which platforms does the model cover?

The model covers SAP, ServiceNow, and Microsoft landscapes. Platforms are enablers; the operating model defines how they support execution.

What happens after go-live?

Evora continues through Operate & Improve: stabilize, measure, resolve friction, and improve performance after go-live.

How long does it take to see results?

Engagements start small and measurable: a discovery call, a written baseline with agreed KPIs, and then a focused pilot in roughly 4–8 weeks, depending on scope.

One operating model, from decision to run.

2011

500+

Global

Strategy only counts when it runs in operations.

Responsibility, made measurable.

Measurable outcomes and KPIs from day one

Governance and security by design​

Stable delivery with clear ownership​

Run-ready operations, not project-only handover​

Proof that is visible and consistent

What changes when Evora is involved.

"An operating model is not a slide. It is the system that makes ownership, governance, and execution work in reality."

Florian Ganz

900+

200+

500+

Get a direct answer from the right specialist.

Florian Ganz

Jan-Erik Bätz

Mahesh Bhuvaneswaran

Request a meeting

Request a meeting

Tell us your challenge — right expert within 24h.

GDPR compliant. Data never shared.

Questions enterprise leaders ask before they commit.

More Questions?

Responsibility,
made measurable.

Governance and security by design

Stable delivery with clear ownership

Run-ready operations, not project-only handover